PRICING. All prices are in U.S. funds. Prices are effective July 12, 2010 and are subject to change without notice.
METHOD OF PAYMENT. Prepayment by credit card either Master Card or Visa.
WARRANTY. WesTest Engineering Corp warrants its products to be free from defects in material and/or workmanship for a period of one year from the date of purchase. This warranty shall not apply to equipment which has been repaired or altered by unauthorized personnel or has been subject to misuse, damage, or operated in any way other than its intended use. This warranty does not cover damage in transit. Except for the above, WesTest Engineering makes no warranties, expressed or implied, including warranties as to the merchantability or as to the fitness of the product for any particular use or purpose, and shall not be liable for any loss or damage, directly or indirectly, arising from the use of such products or for consequential damages.
SHIPPING & HANDLING CHARGES. A $20.00 shipping and handling fee will be assessed for each item with a DT-102 part number, a $20 shipping and handling fee will be assessed for the Darci USB and a $5.00 fee will be assessed for all other items ordered in the continental United States. All items will be shipped UPS surface transportation. International orders will be shipped at cost plus a $20.00 handling fee and will be shipped via either the U.S. Postal Service or an express carrier (Federal Express, UPS Air, etc.).
RETURN POLICY. WesTest Engineering offers a thirty (30) day return policy for its products under the following conditions:
- A return Authorization Number is required to return merchandise to WesTest. This number may be obtained by calling WesTest Engineering and must be displayed on the outside of shipping box when the item is returned.
- Shipping costs for returned items must be paid by the customer.
- Products must be returned in resellable condition.
- A refund will be issued for the unit less the $20 shipping and handling fee AND the credit card fee that we are charged to process the purchase.
RETURN OF DEFECTIVE MERCHANDISE. Please contact WesTest Engineering for a Return Merchandise Authorization (RMA) number before returning any materials. The RMA number must be displayed on the shipping box when the item is returned.
REPAIR AND SERVICE. Returned items which are under warranty will be repaired or replaced at no cost and shipped prepaid to the customer. Items out of warranty will be repaired. Charges for parts, labor and shipping will be invoiced to the customer. If estimated cost of repair is expected to exceed $100, the customer will be notified before repairs are made. Please include a note explaining the problem with all items returned for repair.